Last Updated: [September 30, 2024]
At Suite Society, we value your privacy and are committed to protecting your personal information. This Privacy Policy and Terms & Conditions outline how we collect, use, and safeguard your data when you interact with our website, https://www.suitesocietystudios.com/ (the “Site”). By using the Site, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you fill out forms, interact with our chatbots, or engage in other activities on the Site, we may collect personal details such as your name, email address, phone number, and other information relevant to your inquiry.
- Tracking and Usage Data: We use cookies and similar tracking technologies, including Google Analytics, Google Ads, Meta (Facebook) Pixel, Google Tag Manager, and Zoho PageSense to collect data about how you interact with the Site. This may include information such as your IP address, browser type, referring URLs, pages visited, and time spent on the site.
2. How We Use Your Information
The data we collect is used for the following purposes:
- To provide and improve our services, including responding to your inquiries and managing form submissions.
- To analyze traffic and user behavior through tools like Google Analytics and Zoho PageSense.
- For marketing purposes, including retargeting and remarketing campaigns through Google Ads and Meta Pixel.
- To monitor the performance of our marketing campaigns and website functionalities.
- To manage our chatbots and enhance user interaction.
3. Cookies and Tracking Technologies
We use various tracking technologies, including cookies, to collect and store information. Cookies help us to understand how visitors use the Site and enable personalized experiences. The third-party tools we use, such as Google Analytics and Meta Pixel, may also set cookies to track user interactions and behavior.
You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Site.
4. Sharing Your Information
We do not sell your personal data to third parties. However, we may share information with trusted service providers to help us operate the Site, such as:
- Google Analytics and Zoho PageSense for website analytics.
- Google Ads and Meta Pixel for advertising and marketing.
- Web hosting providers, email service providers, and other vendors necessary to operate the Site.
These third parties are prohibited from using your personal information for any purpose other than those outlined above.
5. Your Consent and Communication
By providing your contact details on our Site, you consent to receive communications from Suite Society via email, phone, or SMS, depending on the contact information you have provided. You may opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly at graham@suitesocietystudios.com.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You may opt-out of cookies and other tracking technologies, as well as marketing communications.
To exercise these rights, please contact us at graham@suitesocietystudios.com.
9. Changes to This Policy
We may update this Privacy Policy and Terms & Conditions from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this page periodically for any updates.
10. Contact Information
If you have any questions or concerns about this Privacy Policy and Terms & Conditions, please contact us at:
Suite Society Studios
Email: graham@suitesocietystudios.com
Website: https://www.suitesocietystudios.com/